Privacy Policy

We are dedicated to safeguarding and preserving your privacy, adhering to the Australian Privacy Principles (APPs) and Privacy Act 1988 (Cth) (Privacy Act). In the course of our business operations, we may gather your personal information. This Privacy Policy outlines the types of personal information we may collect and how we utilize, store, and disclose this information.

Please be aware that, due to the nature of our business activities, we may handle personal information at times under the media exemption in the Privacy Act where applicable, as elaborated below. We may also rely on exemptions such as those for related bodies corporate, employee records, and others included in the Privacy Act.

This Privacy Policy complements the general Terms of Use governing our digital services and should be reviewed alongside such Terms of Use.

If your personal information is collected offline, such as by phone or in-person, the relevant collecting entity will be disclosed to you as part of the collection notice provided in connection with that activity.

Furthermore, if you join our Elevate Femina private Facebook Group, please note that your activities and personal information shared via the Facebook platform will be subject to Facebook’s Data Policy, available at https://www.facebook.com/about/privacy/update.

Personal and Confidential information

In the context of this policy, the terms "personal information" and "sensitive information" hold the definitions outlined in the Privacy Act. Generally, personal information refers to any data that can be used to identify you personally. This may encompass, but is not limited to, your name, age, address, contact details (such as phone numbers and email addresses), and potentially financial details like credit card or direct debit information. If the collected information can personally identify you or render you reasonably identifiable, it will be classified as personal information.

Sensitive information, on the other hand, encompasses personal details that involve an individual's racial or ethnic background, or health-related information.

How we collect information

The personal or sensitive information collected by Elevate Femina may vary depending on your interactions with us. We collect only the necessary personal information for our business operations or that which is voluntarily provided to us. Typically, the personal information we collect and retain may include (but is not limited to):

Your name, postal and email addresses, and telephone numbers
Geographic location, including suburb or post code
Gender, date of birth, or age range
Job title, organization, and industry
Activity
Payment details and transaction information related to your use, inquiry, or purchase of our products and services (or those promoted by us)
Information gathered when accessing any Elevate Femina websites or social media sites, such as your internet protocol (IP) address, login data, browser type and version, time zone setting and location, and other technology used on your devices to access our websites. We may also gather information from these sites through cookies, which are small data files that may be transferred to your device when you visit any of the Elevate Femina websites.
Any preferences, interests, or feedback you provide to us

We may gather your personal information through various channels including our websites, applications, chatbots, and other digital services, as well as over the phone, via email, or written correspondence. This could occur when you subscribe to our services, attend our events or programs, or participate in surveys, questionnaires, competitions, or other marketing campaigns conducted by us and/or our partners.

Sensitive information, as defined by the Privacy Act, is generally not collected by us. However, in certain circumstances, we may collect sensitive information such as racial or ethnic origin and health-related data (e.g., mental health and disability). Any sensitive information held by us will only be utilized or disclosed with your explicit consent and will not be used for marketing purposes.

To access certain services and products, you may be required to register with us, providing specific information about yourself, referred to in this Privacy Policy as your Elevate Femina Account. This account may be branded as the Elevate Femina product to which you've subscribed (e.g., "Empowered Leadership Academy").

Additionally, we collect other information and data, including anonymous data obtained through your interaction with our digital services and third-party digital services. This is achieved through tracking technologies like cookies and web beacons. Such information and data, which may not qualify as personal information under the Privacy Act, could be utilized internally by us and/or shared with third parties, including partners, clients, and service providers. Its purposes may encompass providing more targeted advertising, generating audience insights, conducting customer research, analyzing campaign effectiveness, performing launch surveys, and creating models.

Information collection from other parties

We may obtain information, including personal and/or sensitive data, about you from various third-party sources and platforms. These sources may include social networking sites, databases, online marketing companies, agents or representatives engaged through our digital services, Microsoft Products, third-party digital services, and data supply companies. We may also enhance the information we collect by supplementing it with data obtained from these third-party sources.

When you connect with us through social networking services, you'll have the opportunity to view the social sharing activities of your friends and connections and seamlessly engage in our social features, such as commenting, live blogging, reactions, ratings, and content sharing. By connecting with us through these third-party social networking services, you are granting us permission to access and utilize certain information from your social network profile.

If you choose not to provide or we fail to collect your personal information through the methods outlined above, it may affect our ability to efficiently deliver the products and/or services you've requested. For instance, if you opt not to register as a member on our website, you may be unable to access member-exclusive features and services. Additionally, we may be unable to tailor the content of our websites or applications to your preferences, potentially resulting in a less enjoyable or useful browsing experience.

How we utilize and disclose your information

Your personal or sensitive information collected by us is never shared, sold, or provided to third parties without your explicit consent. We utilize or disclose personal information solely for the primary purpose for which it was collected, or for another directly related secondary purpose, unless you have expressly consented to its use for an alternative purpose. Below are the primary purposes relevant to your association with Elevate Femina for which we may use or disclose your personal information:

1. Providing Elevate Femina Products or Services:

Creating, registering, and granting access to selected services and content through your Elevate Femina Account.
Facilitating your registration and attendance at events organized b
Elevate Femina or affiliated third parties, such as sponsors or advertiser customers.
Conducting competitions or promotions either independently or on behalf of third parties, such as sponsors or advertiser customers.

2. Offering Digital Services, Profile Information, and Insights:

Operating and enhancing our digital services to provide more effective customer service.
Enabling access to products and/or services owned by Elevate Femina
Enhancing user experience by minimizing repetitive data entry and providing access to protected parts of our digital services, as well as allowing comments on displayed content.
Conducting quality control, product development, customer research, and various analyses aimed at enhancing our products, services, and technologies.
Displaying personalized content and advertising tailored to your interests, preferences, and experiences, utilizing aggregated information from across Elevate Femina's digital services and third-party sources.
Communicating with you via email, mail, chat, SMS, or telephone regarding our products and services, as well as verifying your identity for these purposes.
Providing updates and information about our products and services, including direct marketing, newsletters, product surveys, and special offers.
Sending marketing and promotional material about other products and/or services from Elevate Femina or partners that may be of interest to you.

3. Conducting General Business Functions:

Performing business process functions and administrative tasks for the operation of our digital services and/or business.
Sharing information with our employees, related bodies corporate, joint venture entities, partners, contractors, or external service providers to fulfill any of these purposes, which may include web hosting providers, IT systems administrators, government bodies, external researchers, evaluators, payment processors, data entry service providers, outsourcing service providers, and professional advisers.

4. Complying with Applicable Laws:

Investigating any complaints made by you or about you, or assisting law enforcement or regulatory bodies in such investigations.
Sharing your personal information with law enforcement agencies or appropriate government or community organizations if we believe you may be at risk of causing harm to yourself or others, or if contact by such organizations could be beneficial for mental health support.
Using personal information as required or permitted by applicable laws, including the Privacy Act.

We may disclose your personal data to third parties who assist and enable us to utilize your personal data to support the delivery of our services to you. These third-party service providers include but are not limited to:

Google: Used for website analytics, form creation, and document management.
Stripe: Employed for securely processing credit card payments.
Web development and hosting providers: Engaged to support the operation of our website and related accounts.

We will not provide any personal information to advertisers or third parties except as outlined in our Privacy Policy without your express consent. However, anonymous user data, which does not constitute personal information, may be used in any manner we deem appropriate.

By using our services, you expressly acknowledge and consent to the sharing of information, including your personal information, within Elevate Femina and with the third parties mentioned in this Privacy Policy, for the purposes outlined herein.

Metadata

In many cases, you can utilize our digital services without divulging any personal information to us. In such scenarios, we gather metadata resulting from your interaction with our digital services, encompassing (but not limited to) browser type and version, operating system and interface, referring website URL, visited webpages on our digital platform, date and time of access, and internet protocol (IP) address (collectively referred to as "Metadata"). This Metadata is utilized to enhance the quality and functionality of our digital services through anonymized analysis of user behavior. It also aids in preventing fraud and misuse of our IT systems, as well as ensuring the security of our physical, IT, and network infrastructure.

Furthermore, we may employ the collected Metadata for other purposes, such as tailoring online advertising or marketing communications you receive from us.

Communications received from us

In specific instances where we gather information from you, you may be prompted to "opt in" to consent to the use or disclosure of your personal information. For instance, you might be asked to opt in to receive additional information or communications from our advertisers and partners. We do not share your personal information with other organizations for direct marketing purposes unless explicitly authorized by you.

We may send you direct marketing communications and information regarding products and services that we believe may interest you. These communications may be delivered via various channels, including mail, telephone, SMS, or email, in accordance with relevant marketing legislation such as the Spam Act 2004 (Cth). If you express a preference for a particular communication method, we will make every effort to comply with your preference whenever feasible.

If you receive communications from us that you believe were sent to you in violation of this Privacy Policy or any applicable law, please contact us at contact@elevatefemina.com.

Unsubscribing

You will have the opportunity to "opt out" of receiving communications from us or from third parties who send communications to you in line with this Privacy Policy. For instance, you will have the choice to unsubscribe from newsletters, emails, SMS communications, and other marketing or promotional materials sent by us.

If you receive communications that appear to be associated with us or our services but you believe they have been sent to you in violation of this Privacy Policy or any applicable law, please contact us.

Ensuring the Security and Integrity of Your Information

We recognize the significance of safeguarding your personal information. Our policy ensures that all Elevate Femina employees comprehend and take reasonable measures to maintain the security of your personal information, utilizing it solely in accordance with this Privacy Policy. Upon collection, your personal information may be stored in various formats, including software programs (both onsite and offsite, including cloud-based systems), databases, filing systems, offsite backup storage, and similar technologies.

The personal information and anonymous usage data collected by us may be stored, disclosed, and processed both domestically and overseas, including but not limited to the United States, New Zealand, United Kingdom, China, India, Malaysia, the Philippines, and Singapore. Some of our third-party contractors and service providers may conduct their services overseas, and we may engage data hosting and cloud-based IP service providers with operations located abroad. In such instances, we only disclose your personal information to these entities and authorize them to utilize it in accordance with the Privacy Act and this Privacy Policy.

Notice regarding tracking technologies

We utilize various tracking technologies, such as cookies, tags, and pixels, to collect anonymous usage data about your browsing activity across Elevate Femina's network. Additionally, our third-party service providers may collect anonymous usage data according to their privacy policies, which will be disclosed to you where relevant. This anonymous usage data may be utilized to identify your device on third-party digital services where we have agreements in place to serve ads. We may also collect anonymous usage data from these third-party digital services. One of the purposes of collecting usage data is to deliver more relevant advertisements or content on the Elevate Femina website and third-party digital services.

Tracking technologies contain information that can be anonymously identified by a web server in the domain that issued the tracking technology to your device.

Advertising

Many of the digital services we offer are supported by advertising. We may display advertisements on our digital services and on the digital services offered by our advertising partners. We place tracking technologies on your device when you interact with our digital websites and apps and this anonymous data may be used to group you into relevant audience segments so that we can deliver more relevant advertising to you. We may also use the tracking technologies to recognise your device each time we display an advertisement to your device. We are able to compile information over time about where you, or others who are using your device, saw and/or clicked on the advertisements we display. We may also associate this information with your visit, purchase or other activity on participating advertiser’s digital services in order to display relevant advertisements or to determine the effectiveness of the advertisements.

Advertisers may also embed their own tracking technologies in their advertisements on our digital services. Our third party service providers may also embed tracking technologies on our digital services to assist them to perform services for us. We encourage advertisers and such third party service providers to have a privacy policy that outlines their data collection activities and usage. Please refer to such third party privacy policies for more information.

Updating your information

We strive to maintain accurate, complete, and current personal information in our records. You have the right to request corrections to any inaccuracies, incompleteness, outdatedness, irrelevance, or misleading information about you. Additionally, if you possess an Elevate Femina Account, you can access and amend personal information associated with that account by logging in and updating the information yourself.

Updates to Privacy Policy

Periodically, we may review and revise this Privacy Policy to reflect new laws, technologies, and alterations to our business practices. All personal information retained by us will be subject to our latest Privacy Policy, which will be readily accessible on our digital platforms. Your continued use of our digital services implies your acceptance of the terms outlined in our Privacy Policy (as updated periodically). Therefore, it's advisable to regularly review our Privacy Policy to stay informed about any modifications that may have occurred.

EU, U.K and U.S residents

For individuals residing in the European Union, U.K or U.S, specific regulations govern the collection, processing, and storage of personal information by organizations subject to those regulations. Where legally required, we adhere to these regulations concerning the collection, processing, disclosure, or storage of your personal information and/or anonymous usage data. Our business primarily serves individuals domiciled in Australia, although subscriptions to our services are available from outside Australia. We do not knowingly collect personal information from children under 16 years of age. If you suspect that a child under your care has provided us with personal information and would like us to investigate and remove the data from our servers, please contact us at contact@elevatefemina.com.